Before you sell. After their survey.
Know the real repair costs. Know what can wait.
Keep your sale moving with independent advice.
CharteredChapter oneBefore a single viewing, you know your home as well as any buyer will. No surprises later.
Understand your home before you list. Prioritise repairs, plan your budget and prepare for buyer questions.
A buyer’s survey shouldn’t leave you on the back foot. Whether you’re preparing to sell or facing a price reduction, we bring clarity to the issues — and perspective to the cost.
Get ahead of the buyer’s survey. Know your property’s condition, what actually needs attention and what a fair repair should cost.
A survey has raised concerns. The buyer wants a reduction. We review the findings, put costs into context and help you respond with evidence.
Urgent ratings do not always mean major repairs. In one vendor review, the buyer’s £79,500 case included replacement and age-related work that our assessment considered disproportionate to the immediate issues.
The key question isn’t just “how much?” It’s “when?” We separate immediate repairs from future maintenance, so tomorrow’s upkeep isn’t automatically treated as today’s price reduction.
A proposed reduction including replacement and age-related work. A request to examine — not a bill to accept at face value.
Anonymised example from a Project Surveying vendor response. Indicative costs for that property, including VAT. The concession was a proposal, not a confirmed outcome. Every property and negotiation is different.
A repair cost without a timeframe is only half the story. Your report separates immediate priorities from future upkeep — so you don’t treat every finding as an urgent bill.
Illustrative report based on an anonymised vendor response. Maintenance items and timeframes are illustrative additions, not findings or advice for that property. Actual timing requires an assessment.
Vendor’s response
to the buyer’s survey
A considered response to the buyer’s concerns.
A genuine repair. Confirm urgency against the condition and any active leak.
Not supported by the evidence reviewed.
Provide records and arrange appropriate checks.
Example priorities — subject to inspection.
If leaking: arrange prompt assessment and repair. Don’t defer active water ingress.
Where finishes remain protective: budget for minor decoration and maintenance.
Monitor its condition. Age alone does not establish a need for replacement.
Illustrative additions, not case findings. Safety risks and deterioration can change priorities.
Address genuine urgent defects
Budget separately for future upkeep
Respond with itemised evidence
Example only. Indicative costs including VAT. No guaranteed negotiation outcome.
Choose the way that suits your sale. Either way, we confirm the fee and the payment date with you before you instruct.
You deal with the same people throughout your sale. Ask a question, check a progress point or talk through a finding — straight to the person handling it.
You’ve invested in the listing, viewings and agreed offer. When a buyer’s survey threatens that work — and your expected commission — give your seller independent evidence to help keep negotiations alive, rather than accepting a blanket reduction or starting again.
The seller chooses whether to instruct. This is professional surveying advice, not insurance or commission protection. No sale, price, fee or completion date is guaranteed.
Email an introduction to your sellerYour relationship. Your pipeline.
Our independent surveying perspective.
A post-survey review gives your seller a professional route to respond when findings threaten the deal. Think of it as a practical safety net for the conversation — not an insurance policy, financial cover or a promise that the sale will complete.
A worrying survey. A price cut. A seller considering walking away.
Offer your seller a professional review before an unsupported repair figure becomes the basis of negotiation.
Review genuine defects, realistic repair costs and what can wait.
Keep future maintenance separate from immediate repair needs, while taking genuine safety concerns seriously.
Use the evidence your seller agrees to share to reopen a constructive discussion.
Help both sides consider a proportionate response rather than an avoidable withdrawal and a return to market.
Designed to help keep discussions moving, not to promise an agreed price, a saved sale or faster completion. The seller chooses whether to instruct and what to share.
Not sure which service you need?
Talk it through with our surveying team.
Preparing to sell or responding to a buyer’s survey? Tell us where you are. We’ll take it from there.
